Visual Remote Support

ENHANCED, HANDS-ON LIVE TECHNICAL SUPPORT
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MasterCARE

Mold-Masters MasterCARE has introduced cutting edge technology in support of our customers to help solve problems faster, easier and more economically. With our new Smart Glasses, communication is enhanced between MasterCARE Tech Support and our customers on the shop floor. A live, secure video feed can be shared which makes pointing out issues and trouble shooting much quicker and easier. Customers can be walked through resolutions step by step. Seeing what's going on live and being able to highlight areas on sometimes complex areas to one another adds clarity. At Mold-Masters, we understand the importance of minimizing your downtime. If this is something you'd be interested in having in your facility, contact us today.

NOTE: CURRENTLY, THIS SERVICE IS AVAILABLE IN EUROPE ONLY.

For more information, please contact our technical support team:
Phone: +49 (0)7221 5099 30025
Email: europe-aftersales@milacron.com